Frequently asked questions
Why Do I Have To Pay A Retainer Fee?
A retainer fee is required for all portrait and makeup sessions. In the event of a cancellation, the retainer paid is non-refundable. It shall be liquidated for damages to the Photographer in the event of a cancellation, or breach of contract by the Client. No date is reserved until a retainer is received. The retainer shall be applied towards the total cost of the service to be rendered. The balance of the complete package price must be paid before or on the day of event. If final payment is not received, the Photographer will not be expected to produce and work associated with said event. Additional custom orders (reprints, enlargements, albums) must be paid in full at the time of order.
What If I Have To Cancel My Appointment?
Cancellation
There shall be no refund of retainer after the reservation of the photography date. If the event is cancelled within 7 days of the date, the client shall pay the balance of the contract due to the high probability that the Photographer/Makeup Artist will not be able to further book that date. Once a balance is paid and services are rendered it is non-refundable. Any other arrangements shall be discussed between the Clients and the Photographer/Makeup Artist. Cancellation must be in writing or email even if a phone call was made to inform the Photographer/Makeup Artist of the cancellation.